1. Lack of belief in Product or Service
Buyers don’t buy until someone sells and the biggest challenge for service and sales people is the repetition of selling the same product over and over again and losing passion for what they are selling.
When you believe in your product or service to the point that you will do everything and anything possible to close the customer great success occurs repeatedly. It’s not about being pushy rather it’s about being committed to the cause.
Your customer’s will respond better to you when you convey with passion what great deals you have. You may have had over 40 conversations that day, however for that customer you are their first. Put yourself in your customer’s shoes, how would like your salesperson to sound on the phone or sitting in front of you? Bored, burnt out, tired? Or engaged, friendly and interested! The tone in your voice gives away more than you think, so tune in more to how you sound.
Key points:
- Believe in your product and be so passionate that your customer is enthused and says yes!
- Be persistent and stay in the game.
- Learn to love the repetition.
Have the best week and happy selling
Yvonne
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